The OPI is an independent Statutory Authority, which means the way we carry out our functions cannot be directed by a Minister, Chief Executive or other person.

The OPI has a variety of functions and powers it can exercise under the ICAC Act, PCD Act and PID Act and we aim to do ensure our services are accessible and delivered in a professional manner.

Complaints about the OPI:

If you are unhappy with the service provided by our office, then please contact us in the first instance and we can try and resolve the issue or review your matter. If you are still dissatisfied with the service provided by the OPI or believe we have exercised our functions inappropriately, you can contact the Inspector.

The independent Inspector undertakes an annual review of the OPI's exercise of powers to ensure those powers were exercised in an appropriate manner. The Inspector can also examine any specific exercises of powers by the OPI and can receive complaints from members of the public relating to the OPI’s conduct under the ICAC Act and oversight responsibilities under the PCD Act. The role of the Inspector is not to review the decisions of the OPI in relation to the outcome of a complaint or report.

The Inspector’s review will consider whether there is any evidence of:

  • corruption, misconduct or maladministration in public administration on the part of the OPI or employees of the OPI; or
  • unreasonable invasions of privacy by the OPI or employees of the OPI.
  • whether undue prejudice to the reputation of any person was caused.
  • whether the practices and procedures of the OPI were effective and efficient.
  • whether the OPI carried out their functions in a manner that was likely to assist in preventing or minimising corruption in public administration.

Complaints can be made to the Inspector by downloading and completing the complaint form on the Inspector's website and:

For more information, visit the Inspector's website.